Hand important things with two hands
Passport, money, cards, tickets
Offer and receive with two hands and a small nod.
FOR REAL CHILLERS ONLY.
No one expects perfection. These are the 12 small moves that actually matter, so you can stop worrying and enjoy your trip.
THE SHORT ANSWER
Japan etiquette for tourists comes down to a handful of small moves: hand important things over with two hands, use the tray when you pay, let people off the train first, keep your voice down, and line your shoes up facing the door. No one expects perfection. Intention and effort matter, and there are levels to this: walking around with an iced coffee is way less rude than talking on the phone on the train.
After 10 years of traveling to Japan and 3 years of living in Tokyo, I meet lots of tourists who are so scared of being rude that it affects how much they enjoy their trip. Don't think of these as some ten commandment-like, intense set of rules where you'll be deported if you make any errors. Just study up a bit, try your best, and you'll be fine.
THE 12 MOVES
These 12 moves work everywhere: restaurants, bars, trains, shops and people's homes. Learn these and you've covered most of what people actually notice.
Passport, money, cards, tickets
Offer and receive with two hands and a small nod.
Not straight into their hand
If there's a little tray at the counter, put your cash or card on the tray, not directly into someone's hand.
It reads as "I'm helping you"
When you order, tilt the menu toward them while you point.
A quick wipe is huge respect
Crumbs, a water ring, any little mess around your spot. Give it a quick wipe before you go.
Toes toward the exit
When you take your shoes off, turn them so the toes point at the exit. Bonus points if you do it for your partner too.
This one is non-negotiable
At the train doors, stand to the sides and let everyone off, then get on.
Not after
Swing it to the front before you get on, not when you're already crushing someone.
Trains, small restaurants, temples
Especially on trains, in small restaurants, at temples and shrines, and anywhere with Kyoto vibes.
A humility signal
When you clink glasses, your glass goes slightly lower than theirs.
Watch the cups
If someone's cup is empty, pour for them. Then let them return the gesture.
The inside seat goes to your guest
If you're with someone, offer them the inside seat, away from the aisle or door, when it's reasonable. Same in taxis.
Every grain
You don't have to stuff yourself, but don't casually leave a bunch behind. In the reel I put it as "eat every single damn grain of rice in that bowl", because hitotsubu no kome ni wa shichinin no kamisama ga iru: there are seven gods in a single grain of rice.
EATING
Say itadakimasu before you eat, and gochisōsama deshita when you finish and again to the staff as you leave. Past that, it's a few small things: how you pour, how you share and what you do with your chopsticks.
Get attention with すみません (sumimasen), then point at the menu and say これ、お願いします (kore, onegaishimasu), "this, please". If you don't know what to get, ask what they recommend. It works everywhere and staff love this question.
There are levels to this. Walking around with an iced coffee is 90000x less rude than talking on the phone on the train. Not every rule and custom is equally and maximally offensive, so save your worry for the big ones on this page.
TRAINS
Don't take calls, don't block the doors and don't get on before people get off. Keep your phone on silent and your backpack on your front or down by your feet.
SHRINES AND TEMPLES
A small bow at the entrance is normal. At the cleansing fountain, rinse your hands, then your mouth, and don't drink straight from the ladle.
And don't be mad loud, dork. If you're unsure what to do, copy the chillest salaryman dude.
SHOES, HOMES AND RYOKAN
If shoes come off, turn them toward the door, and never step on tatami in shoes. Even barefoot, Japanese people try to avoid stepping on the border between the tatami mats.
BECOME A REGULAR
If you like a place and want to come back, bring a small, humble treat next time. Small is key, because expensive gifts can make people uncomfortable.
There are small local snack and sweets shops all over Japan. Buy something in the same neighborhood as the izakaya or bar and they'll give you extra points for it. Good examples are local cookies or small sweets in simple packaging, or something tiny and snack-sized from your home country.
When you hand it over, say this:
Picking a gift that's easy to receive is its own skill. A box of wrapped cookies beats a whole cake. I go through that, and seven more social customs, in the unwritten rules of Japan.
Use aizuchi, the small sounds that show you're engaged in a conversation: はい (hai, "uh-huh, I'm listening", not always "I agree"), そうですね (sō desu ne, "right") and なるほど (naruhodo, "I see"). With friends, うん (un, "yeah") is the everyday one and なるほど is fine. With someone senior or a client, swap なるほど for そうなんですね (sō nan desu ne, "oh, I see"). It's the secret social cheat. My cheat sheet also lists タイプシット, "type shit", as a joke. Nobody in Japan says it.
THE REEL
No. You don't need to put on a kimono in Kyoto to cosplay understanding Japanese culture. Lock in on the small moves above.
The reel at the top of this page runs through the moves in under a minute: the inside seat, cheersing lower, shoes toward the door, the local treat, the menu, the best bite, sushi fish side down, the backpack, pouring, two hands and every grain of rice.
QUESTIONS PEOPLE ASK
Don't tip. It's not a thing here. Say gochisōsama deshita, "thank you for the meal", when you leave instead.
There are levels to this. Walking around with an iced coffee is far less rude than talking on the phone on the train. Not every custom is equally offensive.
Don't take phone calls, don't block the doors and don't board before people get off. Keep your phone on silent, your voice low and your backpack on your front or by your feet.
If there's a little tray, put your cash or card on the tray instead of into the person's hand. Hand anything important over with two hands.
Don't take calls on the train, don't be loud in small restaurants or at shrines, don't wear shoes on tatami, and don't stick your chopsticks upright in rice. And don't stress: no one expects perfection.
Don't tip, don't stick chopsticks upright in rice or pass food chopstick to chopstick, and don't leave a bunch of rice behind. Do say itadakimasu before you eat and gochisōsama deshita after.
Bring a small, humble treat from a local snack shop in the same neighborhood next time you go, and say yokattara, dōzo, "please, if you'd like". The old-school line is tsumaranai mono desu ga, "it's nothing special, but…", which is very formal. Keep it small, because expensive gifts can make people uncomfortable.
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